Vitamix Recalls Nearly 570,000 Blender Parts After Dozens of Reported Injuries

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    by Sidney Hunt
    Published: June 22, 2024 (4 weeks ago)

    Vitamix Corporation, a leading manufacturer of high-performance blenders, has issued a voluntary recall of nearly 570,000 blender parts following multiple reports of injuries caused by malfunctioning components. The recall affects certain models of Vitamix blenders sold across the United States and Canada.

    The decision to recall these blender parts was prompted by numerous incidents where the blending container’s blade assembly dislodged during use, resulting in lacerations and other injuries to users. According to the Consumer Product Safety Commission (CPSC), at least 47 incidents of blade detachment have been reported, with 17 resulting in injuries that required medical attention.

    Affected Models and Parts

    The recall specifically targets blender containers with blades that were manufactured between April 2022 and March 2024. These containers were sold as part of various Vitamix blender models, including popular series such as the Vitamix 5200 and Vitamix Explorian.

    Consumers are advised to check the blade assembly date markings located on the bottom of their blender containers. Containers with blades manufactured within the specified date range are eligible for replacement under the recall program.

    Safety Concerns and Consumer Guidance

    The CPSC has urged consumers who own affected blender parts to immediately stop using them and contact Vitamix for a free replacement blade assembly. Vitamix has assured customers that the replacement parts meet stringent safety standards and have been thoroughly tested to prevent similar incidents in the future.

    In a statement addressing the recall, Vitamix CEO John Thompson expressed regret over the injuries caused and emphasized the company’s commitment to customer safety. “The safety and satisfaction of our customers are our top priorities,” Thompson stated. “We apologize for any inconvenience this recall may cause and are committed to swiftly resolving the issue.”

    Response from Health Authorities and Advocates

    Health authorities and consumer advocates have welcomed Vitamix’s proactive approach to addressing the safety concerns associated with their products. Lisa Davis, spokesperson for the Consumer Advocacy Group, praised the recall as a necessary step to protect consumers. “It’s critical that companies take swift action when product defects pose a risk to public safety,” Davis commented. “We encourage all affected consumers to take advantage of the recall to ensure their blenders are safe to use.”

    Next Steps for Consumers

    Consumers who believe they may have an affected blender part are encouraged to visit the Vitamix website or contact their customer service hotline for further instructions. Vitamix has set up a dedicated recall support page where customers can enter their blender’s serial number to determine if their unit is included in the recall.

    As the recall process unfolds, Vitamix is working closely with retailers and distributors to ensure that replacement parts are readily available to affected customers. The company has also pledged to improve its quality control measures to prevent similar incidents from occurring in the future.

    Contact: For more information on the Vitamix blender recall and to initiate a replacement request, consumers can visit the Vitamix official website or contact their customer service at 1-800-848-2649.

    About Vitamix Corporation: Vitamix Corporation, headquartered in Cleveland, Ohio, is a leading manufacturer of high-performance blending equipment for both home and commercial use. Known for its durable and innovative products, Vitamix has been a trusted name in blending technology for over 100 years.

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