Performance monitoring is a critical role of senior management within an organization. It involves systematically tracking and evaluating key performance indicators (KPIs) to ensure the business is on pace to

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achieve its goals. Senior managers oversee this process to gauge the effectiveness of strategies and operations. They scrutinize financial metrics, operational efficiency, and customer satisfaction, among other factors, to identify areas for improvement and guide decision-making.

Additionally, senior management plays a pivotal role in setting the tone for a culture of accountability within the organization. By actively participating in performance monitoring, they tell employees that performance matters and everyone is responsible for achieving the company’s goals. This involvement fosters transparency, encourages teamwork, and helps align individual efforts with the organization’s mission, ultimately driving improved performance and sustainable success.